Our commitment to your satisfaction. Learn about our service guarantee and return policy.
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Chelvaregriz is committed to providing high-quality cleaning services. If you are not satisfied with any aspect of our service, we will work with you to address your concerns and ensure your complete satisfaction.
If you are not satisfied with our cleaning service, please contact us within 24 hours of service completion. We will return to re-clean the areas of concern at no additional charge. Refunds may be considered on a case-by-case basis for services that cannot be rectified.
Clients may cancel scheduled cleaning appointments with at least 24 hours notice without penalty. Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee equal to 50% of the service cost.
If you need to modify your cleaning plan or service schedule, please contact Chelvaregriz as soon as possible. We will work with you to accommodate changes while maintaining service quality and scheduling efficiency.
Our team conducts quality checks after each service to ensure standards are met. If you notice any issues, please report them immediately so we can address them promptly and maintain our high service standards.
In the event of a dispute regarding service quality or billing, Chelvaregriz will work with you to reach a fair resolution. We value our client relationships and are committed to finding solutions that work for both parties.
To discuss any concerns about our service or to request a return visit, please contact Chelvaregriz using the information provided on our contact page. We aim to respond to all inquiries within 24 hours.
Chelvaregriz reserves the right to update this Return Policy at any time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.
If you need help with a return or have questions about our policy, our team is here to assist you.
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